Job Description
Job Description Location: New York Aquarium
Department: Merchandise Services
Position Title: Sales Associate
Employment Type: Temporary
Status: Non-Exempt
Pay Rate: $16.50 per hour
Reports To: Manager and/or Supervisor
Schedule:
•Must be available to work weekends and holidays; weekday hours are also available.
•Schedule varies based on weather and attendance and is subject to change during spring and summer.
Position Summary
As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.
Key Responsibilities
Sales:
•Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities.
Guest Service:
•Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities.
•Answer guest inquiries and create a positive, educational experience.
Operations:
•Maintain a clean and organized workspace.
•Process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies.
•Restock shelves and assist with inventory control procedures.
•Support team operations by completing additional tasks as assigned.
•Safely handle and move items weighing up to 35 pounds (e.g., supplies).
•Remain at designated posts for extended periods in various weather conditions to ensure smooth operations.
Perks of Working with Us
•Free Park Access: Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
•Guest Benefits: Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
•Uniforms: Company-provided uniforms.
•Discounts: Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
•Professional Development: Access online learning resources and tuition discounts through Monroe College.
•Earned Paid Sick Time: Eligible after meeting required hours.
•Employee Assistance Program: Support for personal and professional well-being.
•Free Banking: Exclusive employee banking perks.
Qualification Requirements Qualifications
•Must be at least 16 years old.
•Prior cash handling experience is preferred.
•Customer service-oriented with a friendly, proactive, and outgoing demeanor.
•Basic skills in verbal and written communication, computer use, mathematics, and multitasking.
•Dependable and reliable, with a strong ability to work efficiently in a fast-paced environment.
Location:
New York Aquarium (Brooklyn)
#LI-DNI Wildlife Conservation Society
Job Tags
Hourly pay, Temporary work, Summer work, Seasonal work, Weekend work, Weekday work,